(in)Frequently Asked Questions

Who uses HW+D?

Why do they use HW+D?

Does HW+D offer warranty service?

Does HW+D offer out-of-warranty service?

Will HW+D install new windows/patio doors/interior doors on our project?

Is this website the best you can do?

 

 

 

 

 



   Who uses HW+D?   

The top-rated, most forward thinking window and door dealers in the SF Bay Area use HW+D.

 

 

   Why do they use HW+D?   

Because they recognize that we provide the most cost-effective program combined with expert level skill to solve the problem of on-site window and door service. Instead of absorbing the cost of keeping full-time service staff regardless of whether service is needed, a participating dealer's cost is on a per-case basis. This creates substantial savings, and allows the dealer to focus on what they do best—window and door sales.

 

 

   Does HW+D offer warranty service?   

Yes, we provide factory-trained warranty service for Marvin Windows and Doors as an authorized service company. We obtain any replacement parts needed directly from Marvin's Northern California distributor—BMD, Inc.

We also provide factory-trained service for Integrity Windows and Doors, including on-site repairs to fiberglas components.





   Does HW+D offer out-of-warranty service?   

Yes, we have the expert skills and experience to repair all types of windows and doors. The founder of HW+D has spent more than 20 years in the construction business. But never let someone convince you that doing something for a long time creates an expert—20 years of doing the wrong thing isn't going to make it. We have always aimed at learning the right way to install and maintain doors and windows, and that focus coupled with our experience allows us to say yes, we can do it, and do it expertly.

We have extensive experience with Andersen Windows and Doors, Orepac/IMP Doors, T.M. Cobb Doors and TruStile Doors, and work closely with each manufacturer's representative to provide efficient and effective repairs.

 

 

   Will HW+D install new windows or doors on

   our project?   

No, we do not do installation unless that is part of a service/repair issue. The founder has installed hundreds of windows and doors in projects throughout California. However, HW+D's mission is to provide expert service only; we concentrate on what we do best, to provide the highest value to our network of dealers.

 

 

   Is this website the best you can do?   

No! This is my first try at CMS, CSS, mySQL and a few other acronyms that I've already forgotten. Fun stuff, and lots more to learn. Feel free to leave feedback...